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Complaints

😊 We really hope your child's time with us will be a positive experience. We pride ourselves on our great relationships with our families and also with being available to speak to or message whenever you need us.

📢 If there is anything you feel unhappy with then please contact us. Often, talking through something can resolve any issues. 

📱 You can phone, pop in, email or dojo school.

If you are still feeling we are not getting something right then please look at our Complaints Policy below. 

We have created a leaflet to summarise the main points.

There is also a link to the complaints form.